Support

We’re here to help you get the most out of Bison.

Frequently Asked Questions

How do I add a credential?

Tap the + button on the dashboard. You can fill in the details manually or use the camera scanner to automatically detect information from your ID card.

How does the scanner work?

Bison uses on-device OCR (text recognition) to read your ID cards. Point your camera at the card, and it will extract the name, ID number, and dates automatically. All processing happens on your device — nothing is sent to any server.

Is my data safe?

Yes. All your credentials are stored locally on your device. If you enable iCloud Sync, data is stored in your personal iCloud account only. We never have access to your data. You can also protect the app with Face ID or Touch ID.

How do expiration reminders work?

In Settings, you can configure two types of reminders: an early reminder (months before expiration) and an urgent reminder (days before). Bison schedules local notifications so you never miss a renewal.

What does Premium include?

The free version lets you store up to 2 credentials. Premium is a one-time purchase that unlocks unlimited credential storage, expiration reminders, and iCloud sync. No subscription — pay once, keep forever.

How do I restore my purchase?

Go to Settings → Premium → Restore Purchase. This will check your Apple Account for an existing purchase and unlock Premium automatically.

How do I enable iCloud Sync?

Go to Settings → iCloud Sync and toggle it on. Your credentials will sync across all your Apple devices signed into the same iCloud account.

Can I delete a credential?

Open the credential, tap the menu icon in the top right, and select Delete. You’ll be asked to confirm before the credential is permanently removed.

Still Need Help?

Reach out to us and we’ll get back to you as soon as possible.

admin@tokshernandez.cc